Offers a range of successful seminars/workshops, which all include brochures, designed with texts and workshops exercises to stimulate thorough assessment and ensure assimilation and internalization of the learning process are as follows:
1. FACING THE CHALLENGE OF CHANGE - 2 days seminar/ workshop How to bounce back from redundancy or plan for retirement and job changes.
2. WORKING TO WIN - 2 days seminar/ workshop for developing self motivation, confidence and successful customer relations and communication skills, inclusive of sessions in stress management and training in assertiveness versus aggressiveness.
3. TELEPHONE TECHNIQUES & CUSTOMER CARE – 1 day seminar/workshop for developing the self assurance and enthusiasm to work effectively on the front line. Training in effective techniques in telephone communications and customer relations to win and keep customers satisfied.
4. TELEPHONE TECHNIQUES & TELEMARKETING STRATEGIES – 2 days seminar/workshop - developing participants skills in telephone sales and marketing, to win customers on-line who are looking for fast, efficient service, people who are trained to apply excellent customer service and sales skills, to help customers buy and make choices, to employ problem solving and decision making skills, handle dissatisfied and angry customers, present products and services with confidence and knowledge, handle objections and close sales successfully.
5. HOW TO RISE TO THE CHALLENGE OF SUCCESS & BUILD LEADERSHIP & SUPERVISORY SKILLS – 2 days seminar/workshop - Developing leadership and supervisory skills.
6. MAXIMIZING YOUR FULL POTENTIAL FOR SUCCESS - 1 day seminar/workshop - Harnessing life and work skills managing time and personal resources for maximum results.
7. DEVELOPING A PROFESSIONAL IMAGE, CONFIDENCE & POISE - 1 day seminar/workshop - Building self-esteem, confidence and social skills, enhancing professional image through grooming, deportment and office decorum.
8. SPEAK YOU WAY TO SUCCESS – 1 day seminar/workshop - Public speaking skills for leadership and career development.
9. ENRICHING RETIREMENT – 1day seminar/workshop - A programme specially designed to assist persons planning for retirement
10. GETTING THE MOST FROM YOUR JOB – 1 day seminar An orientation programme for new entrants to the workplace or individuals or students requiring exposure to essential work attitudes, ethics and self-management skills.
11. STRESS MANAGEMENT – 1day seminar
12. TIME MANAGEMENT – 1 day seminar
13. CAREER PLANNING & DEVELOPMENT – 1 day seminar - We also provide career workshops and seminars which assist people in planning and making career decisions and help employers and individuals to re-orient themselves in keeping up with changes, as well as, human resource challenges and trends.
14. GENDER WORKSHOPS Designed and presented to sensitized, employers, managers, supervisors, human resource practitioners, as well as men and women in the work place in general on important gender issues that impact on harmonious working relationships, as well as fair and just practices for creating equal employment opportunities and equity for both men and women.
For further information email us at contact@jobsandcareersja.com or call our office at (876) 929-4632/926-1854
